I just wanted to say a big thank for the professional service I received from your company regarding the above purchase.
The car was exactly as you described and you clearly have old school values with your customer service. Your company work on small margins, selling good clean cars and look for return business. Not rocket science but a formula that clearly works. Making sure each car is clean and with fuel in, is a professional and straightforward approach.
Sam was not pushy in any way and indeed was very keen to discuss the best ways of purchasing cars- whether it be straight purchase, pcp or lease.I cannot recommend EMA Motor company enough. Honest, professional and helpful. In a world where sadly these basic human traits are becoming extinct.
When I need a car again I will definitely start my search with EMA.
MD Gooch Oriental Carpets
Dear Sam and Craig, Just wanted to drop an email to say thanks you so much for my Mini Cooper Roadster, I purchased this on impulse, the service, no hassle, no pressure sales approach you have are second to none. The after sale hand over was dealt with superbly, I have already started recommending yourselves to my family and friends and will definitely be buying from you again. You were both so helpful, caring and knowledgeable throughout and it has been a pleasure buying from you. Keely
I just wanted to say thanks again for your help and professionalism.
Emma absolutely loves the mini, it was immaculately presented (even in the worst of weather!)
It was a pleasure doing business with you, We would not hesitate to buy from you again in the future.
This is how car buying should be.
Many thanks and kind regards
*Its official. I am in love with my new car which you sold me . It was a pleasure to do business with you on the private (for personal & business travel use) purchase of one of your cars. You made me feel relaxed and did not place me under any pressure at any point. You were friendly and clear at all times in your communications with me. The purchase took place within 7 days and was very smooth indeed. I wish you well in the future and hope we can do business again in the future.
Kind Regards Matthew Robinson (Bristol)
*Just a note to say Thanks very much Sam for making the purchase of my Audi so easy and trouble free .I would definitely recommend your company to other buyers .
we arrived home about 9:30 last night,the wife absolutely loves the car thanks once again for the professional service and presentation of a beautiful car in mint condition.
Kind regards Darren and Mandie
just received fantastic cap. Love it . Great for in car with roof off +forthcoming hols in Greece. I have happily recommend your company to friends+family.
'Many thanks Sam and Craig, both were very welcoming and being able to look around with no pressure was a welcome change. Couldn't be happier with the car or service provided. Both guys were really helpful and we'd just like to express our thanks and recommendations for EMA. Thanks.
Just wanted to say a big thank you for all your help with buying my lovely Audi TT, by the way my husband has named it Ozzy and yes you know why. I absolutely love my new car and it looks happy sat on my drive all shiny and blue. Thanks for showing me all the little gadgets and yes I'm still discovering some surprising ones it's like Aladdin cave. It was lovely to meet you finally after all the conversations we had and all the good advice you gave me. I will definitely be back to EMA for my next car. Once again thank you so much.
Best wishes Caroline